Free People
WTF Perfect Übergroßes Tee von Free People
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Product code:
FAQ
frequently asked questions
How can I exchange or return an item?
You have 14 days at your disposal from the moment you receive your order to start the exchange or return procedure. The return is your responsibility. Simply send the package back to the address Via del Commercio, 3D 38121 Trento (TN). You can learn more about refunds and returns.
Can I exchange the item?
Yes. If it’s a size exchange, you can simply request it by email or include a written note inside the return package.
How to receive assistance ?
If you need assistance you can write to us in chat and we will reply as soon as possible or via Whatsapp at 328-0812190 or alternatively by email at info@bandanashop.it. The fastest way to get an answer is definitely chat.
What payment methods do you accept ?
All accepted payment systems are explained during check out and are: Paypal, credit cards and Sofort. We do not accept cash on delivery.
How long will it take to receive my order ?
Orders that we receive by 12:00 are processed the same day and entrusted to the courier who will deliver.
After shipment, you will receive a warning email with the link to monitor the position of the package.
The goods are delivered in approximately 48/72 hours with the exception of disadvantaged areas or islands for which it will take approximately 3 working days.
You have a physical store ?
Yes, we have a physical store. It is located in Trento, Italy, at Via del Commercio 3D.
How do I choose the right size?
You can consult the size guide on the product page. If after consulting the size guide you are still not convinced you can ask us for assistance via chat.